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  • How to fix users can’t login with community builder? by j2trip on 7:21 AM Comments (0)


    I have imported users data into new Joomla website. But the new imported users can’t login with community builder? Why?

    When I come to check users management of community builder components in back admin, I found all users were unconfirmed!

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    It seems there’s some status in the database table of community buildr.  After analysed database structure of Community Builder, I knew the users data stored in table jos_comprofiler. So for the new imported users, the data of this table must be inserted into database also.

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    I generated all data in excel according the all fields of jos_comprofiler and the data of new created user in back admin. Because there are so many fields in jos_comprofiler. So I only generated the required fields. I didn’t generated data for the fields which has defaul value and can be null.

    You must be known, the field of  “approved” and “confirmed” must be set to “1″. It means the user has been confirmed and approved.

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    Import the excel sheet into MySql. Then export the data of new imported jos_comprofiler to .sql file. Imported the .sql file into the destined database. If you don’t know how to import excel into MySql, you may check Import users’ data into joomla—-data transfer

    Afther the data been imported. In the users management of community builder components, all users’ status displayed “Confirmed”.

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    When I come to front, the new imported users can login OK.

    Cheers, the users of old website have been transfered to new website OK.

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